The following Terms apply to all Knossos Networks Limited Internet services except where covered by a specific contract. These Terms form the basis of the contract for services (the "Services") between the you (the "Customer"), and Knossos Networks Limited (the "Supplier").
The Supplier may alter these terms at any time with 30 days written notice.
Domain names registered through the Supplier with the New Zealand Domain Name Registry Limited (NZRS) are governed by the NZ Domain Name Registration Terms and Conditions.
Use of the Knossos Networks Limited hosting facility are governed by the Hosting Facility Standard Terms and Conditions in addition to these Terms.
1.1. The Supplier agrees:
2.1. The Customer agrees:
3.1. The Supplier reserves the right to suspend or restrict access to the Services to anyone who uses the Services or allows the Services to be used:
4.1. The Supplier will invoice the Customer for service in advance.
4.2. The Customer must pay the Supplier the full sum of any invoice within 20 days of the date on the invoice.
4.3. If payment is overdue, the Supplier may, at its sole discretion:
4.4. Suspension or restriction of access to the Services due to non-payment of overdue accounts or to prevent their use for prohibited activities does not constitute termination of supply of the Services. Suspended or restricted services must still be paid for.
5.1. The supply of Services commences from date the Services are made available for use by the Customer, and continue in effect for one year (or the agreed minimum term) and thereafter until terminated by the expiry of 30 days written notice given by either party to the other party.
5.2. Where services are no longer required by the Customer prior to the expiration of the minimum term, the Supplier may, at its sole discretion, charge up to the full price of the terminated Services for the remainder of the minimum term.
6.1. The Supplier may require information from the Customer, such as addresses and other details, Some of this information may be personal or confidential. Such information may be used or provided to third parties for:
6.2. The Supplier will treat your personal information in a manner which meets the requirements of the Privacy Act, and will act on any requests to correct such information.
7.1. Notwithstanding any other provision contained in these Terms the Customer agrees to indemnify the Supplier, and keep the Supplier indemnified, against all loss, cost, damage or expense resulting from any claim made against the Supplier by any third party as a direct result of the Customer's use of the Services, including material that is generated or disseminated by the Customer through using the Services.
8.1. Where supply of the Services is disrupted by events or factors beyond the reasonable control of the Supplier, and no reasonable remedy or alternative can be provided for fifteen days, the Customer may terminate the supply of Services without penalty effective from the date the service was disrupted.
9.1. The Supplier shall not be liable to the Customer in any circumstances for loss of profit (direct or indirect), loss of sales, loss of market, loss of goodwill or reputation, third party claims, or any special, indirect or consequential loss arising from the supply of the Services whether or not the Supplier was made aware that such loss was possible or such loss was otherwise foreseeable.
9.2. The Supplier shall not be liable to the Customer to the extent that any loss or damage is caused or contributed to by the Customer or any third party.
10.1. The Supplier may at any time transfer provision of part or all of the Services to another party. If the nature of the Services is materially changed as a direct result of such transfer, the Customer may, within 30 days of the transfer, terminate the supply of Services without penalty from the date the service was transferred.
11.1. These Terms are governed by the law in force in New Zealand. The Customer agrees to submit to the jurisdiction of the Courts of New Zealand.